The Rapid Evolution of AI and the Impending Shift for the Mid Market

by Chuck Dyer - September 1, 2023

Artificial Intelligence (AI) has infiltrated almost every aspect of our lives, from smartphones and smart homes to the intricate backend operations of large corporations. Its rapid evolution is driving a transformative wave that businesses, especially those in the mid market, cannot afford to ignore. Failing to adapt can result in obsolescence, while embracing it might offer unprecedented opportunities. In this article, we'll delve into the potential impacts of AI on staffing, job roles, and the training considerations for mid market businesses.

1. Staffing: More than Just Numbers

The adage 'Quality over Quantity' has never been more pertinent. As AI systems become more integrated:

  • Reduction in Repetitive Tasks: Basic administrative and data-entry roles might diminish. This isn't to say that jobs will disappear, but the nature of jobs will evolve.
  • New Roles Emergence: With AI, there will be a demand for specialists who can develop, maintain, and improve these systems. Think AI trainers, ethicists, and system maintainers.
  • Redefining HR: Traditional human resources will undergo a shift. Staffing will no longer be about filling a position but ensuring the right synergy between human and machine intelligence.

2. Job Changes: Adaptability is Key

As AI gets smarter, the nature of work within businesses, especially in the mid market, will undergo significant shifts.

  • Enhanced Decision Making: With AI’s data analysis capabilities, decision-making roles will be less about gathering data and more about interpreting AI-driven insights.
  • Creative and Strategic Emphasis: Jobs will place a higher emphasis on creativity, strategy, and interpersonal skills. With AI handling analytical tasks, humans can focus on ideation, relationship-building, and nuanced decision-making.
  • Hybrid Roles: Expect to see roles that blend technology and traditional job functions. For example, a marketing expert might also need to understand AI-driven analytics to fine-tune campaigns.

3. Training Considerations: Continuous Learning as a Norm

The introduction of AI in the workplace necessitates a revamp in training and development approaches.

  • Emphasize Soft Skills: Emotional intelligence, critical thinking, and problem-solving will be more crucial than ever. Training programs should pivot to fostering these competencies.
  • AI Literacy: Just as computer literacy was essential in the late 20th century, AI literacy will become indispensable. This doesn’t mean everyone should be a programmer but understanding AI’s capabilities and limitations will be essential.
  • Flexible Training Models: With the fast evolution of technology, training can't be static. Continuous learning, micro-learning modules, and up-skilling opportunities should be integral parts of employee development.


The mid market finds itself at a crucial juncture. As AI continues to evolve at a breathtaking pace, the choice is clear: adapt or risk being left behind. The shift isn’t just about technology; it’s about redefining roles, reimagining work processes, and reinventing training models. The challenges are undoubtedly daunting, but for those willing to embrace the change, the opportunities are vast and promising.

Star Seven Six is at the forefront of navigating this brave new world. Our expertise is not just in leveraging AI, but in guiding businesses like yours to harness its full potential seamlessly. Together, we can identify the challenges unique to your business, design tailored solutions, and set you on a path of sustained innovation and leadership.

Don't let the future catch you unprepared. Reach out to Star Seven Six today, and let's collaborate to ensure your business doesn't just survive but thrives in the age of Artificial Intelligence.

Over his 35 year career, Chuck has worked in just about all facets of IT, from hands on network engineering to server and datacenter architecture to business continuity, as well as managing teams of developers focused on SaaS product design and development. Much of his career was building and advising emerging technology startups in the cloud, AI and blockchain industries. In addition, he is a US Military Veteran of 24 years, having served in the United States Marine Corps, United States Air Force Reserve and Ohio Naval Reserve. Chuck serves as the Vice President of Strategy at StarSevenSix.